Client Deposit Policy. 

Hair Extensions.

When booking for hair extensions, a deposit is payable upon booking. This deposit will be calculated by the cost of the hair and delivery. 

If the deposit is for a set of Racoon International hair extensions, the deposit will be calculated by the cost of hair, delivery and any materials required. 

These costs will be broken down on a consultation and agreement form which you will receive a copy of. 

If you are not ordering new hair (refit) a 10% deposit of the fitting cost is payable. This cost can be paid over the phone. 

If payment hasn't been made within 24 hours we reserve the right to cancel your appointment. 

No Show

If our system shows us that you have a 30% or more rate of 'No Show' then a 20% deposit of the initial cost will apply to subsequent appointments. This deposit is payable by card or cash. If you are booking online or over the telephone, we are able to take this amount over the phone. 

This amount will deducted from your final bill on the day. 

If payment hasn't been made within 24 hours we reserve the right to cancel your appointment. 

*'No Show' applies to those whom have not attended their appointment without letting the salon know that they can not make it.